Office 2013 Installer Failure | “not supported upgrading from a preview version”

Well you are likely here because you are the adventurous type who had Office 2013 Preview installed and then tried to uninstall and install the full release.

Microsoft Office 2013 does not support upgrading from a preview version of Microsoft Office 2013. You must first uninstall these preview versions of Microsoft Office 2013 products and associated technologies:

Microsoft Office 2013 Professional Plus 2013

Some may advise you to go into control panel and remove all Office items from the programs list. However if you are like me then that will not be enough.

If you are still having issues after reviewing the programs list in the control panel then go ahead and delete the following registry key:

HKEY_CLASSES_ROOT\Installer\Products0005102110000000100000000F01FEC

If for some reason that isn’t enough, then delete these as well:

HKEY_CLASSES_ROOT\Installer\Patches\D5360E4B109548941BFB078A144B11D5
HKEY_CLASSES_ROOT\Installer\Patches\D5360E4B109548941BFB078A144B11D5
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\

if that still doesn’t do it, then search for the phrase “2013” at the root of the registry and start wacking keys that look office 2013 related. However I am pretty sure that first one will take care of you.

Hey if I helped ya, or you can add something to the conversation then please let me know in the comments belooooooow! I take payment in the form of “thanks” in the comments 😉

Installing Exchange 2010 in a Child Domain

If you are reading this its likely you googled for the answer to this very questions. “How do I install Exchange 2010 in a child domain?” Its almost like every step of the way you get another ambiguous error message.

Well if you know what to do its fairly easy.

1) Make sure you have an account that is NOT the administrator account that has Enterprise Admin, and Domain Admin of the ROOT domain.

2) Logon to a Windows 2008 x64 / or 2008 R2 x64 box that is a member of the ROOT domain. If you don’t have one just build one or temporarily move the new exchange server into the ROOT domain long enough to preform the following steps.

3) Logged in as your service account with Enterprise Admin and Domain Admin rights to the root open a command prompt (run as administrator if UAC is enabled).

4) Go to the directory you have the Exchange 2010 install located. I recommend using a direct Exchange 2010 SP1 install build.

5) Run the following command

ServerManagerCmd -i RSAT-ADDS

6) Reboot

7) Run the following command (Prep Legacy Permissions)

setup /pl

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8) Run the following command (Prep Schema)

setup /ps

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9) Run the following command (Prep Domain and Name Org)

setup /p /on:TestlaCorp

Note: TestlaCorp is my test domain org name, please enter your desired org name.

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9) Run the following command (Prep all Domains)

setup /preparealldomains

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10) Follow these directions from the ROOT DC Domain Controller: (not totally sure this is required or not, skip and only do if you run into an issue)

http://support.microsoft.com/kb/978776

11) Now go to your new exchange server box (rejoin it to the child domain if you had moved to the ROOT domain for the above commands).

10) Logon as that ROOT account with Enterprise Admin and Domain Admin for the ROOT domain. You will need to grant it local admin rights on the new child domain server you are planning on installing Exchange 2010 to ahead of logging in.

11) Run the setup as you normally would do. I usually follow this blog for those steps:

http://www.enterprisenetworkingplanet.com/datacenter/Installing-Exchange-2010-Step-by-Step-3877601.htm 

Final Notes: I noticed after installing that I was getting an error opening the EMC and it turns out it was just that the installer some how didn’t install any of the roles. Re-running the install fixed that.