Tag: Bug

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Fix: Windows 10 Start Menu (and Modern Subsystem) Freezes and Stops Working

Nothing gets me more upset than seeing a common issue that never seems to get fixed. Since Windows 10 inception I have noticed a rather odd issue that occurs about weekly where my Start Menu, all Metro (Modern) Apps, and even Internet Explorer (which is odd given its a Win32 App) locks up, freezes, and just plan stops working.

The only obvious cure had been to reboot the PC.

However through alot of trial an error have figured out a workaround to get your PC back on its feet.

The Workaround

  • Simply open Task Manager (CTRL + SHIFT + ESC)
  • Click More Details (if needed)
  • Go to Details
  • Locate: siHost.exe
  • Right Click, End Process Tree

Note: This may need to be done twice in my testing but should always return the start menu after that second try. Many times it only takes once.

More Detail

You may notice when this happens that there are the following events in the event logs:

The program ShellExperienceHost.exe version 10.0.10586.218 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 2290
Start Time: 01d1a082cc447ca3
Termination Time: 4294967295
Application Path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
Report Id: 524e2a97-0c76-11e6-8dae-64006a80564a
Faulting package full name: Microsoft.Windows.ShellExperienceHost_10.0.10586.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App

Also you may see errors about SearchUI.exe

 

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Fix | NVidia Control Panel will not save

Just got Lightroom 6!! Finally they are using the GPU to make things faster. Just one problem, its using my crappy Intel 4600 GPU instead of the NVidia Quadro K1100M in my dual GPU Notebook.

Adobes own advise from their FAQ is to disable the Intel Card. I tried that, all it did is screw up almost everything on the PC. Thanks Adobe for that… So looking around the interwebs I found way too many people having this issue but none having a good solution.

After about 3 hours of messing around with ProcessMon.exe I discovered it was trying to write to c:\ProgramData\NVidia Corporation\Drs folder. Only problem is that folder did not exist.

Simply create the folder, and give “everyone” full control in the security Tab and you should be good to go.

One thing to note, it seemed like it took two saves to start working for me, not sure what that was about but finally I was able to use the “Managed 3D Settings” part of the NVidia Control Panel to set Lightroom.exe to use the NVidia GPU.

Hope it helps you!

-Eric

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Bug | Android | Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED)

Quick one… After spending far too much time I figured it out an issue where I was getting the following error in Chrome on Android when trying to access a SSL website I hosted at my home on port 2000..

“Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED)”

Some extra details… this was on my Nexus 4 on AT&T running first 4.2.1 then 4.2.2.

The real issue, Android for some unknown reason will not allow you to use unstandard ports for SSL (i.e. only port 443 works when using https)

I confirmed this by trying a SSL website on port 2000 using my wifes iphone on AT&T. Sure enough it worked fine. So its not AT&T. Also worth pointing out it works fine on wifi.

Hopefully this is just a bug and will be fixed in the future. The only thing I could do was move my SSL website to the standard port 443.

There was zero info on this on the net so I wanted to get it out there. Hope it sheds some light on it for you. If it did leave a comment so I know.

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Office 2013 Installer Failure | “not supported upgrading from a preview version”

Well you are likely here because you are the adventurous type who had Office 2013 Preview installed and then tried to uninstall and install the full release.

Microsoft Office 2013 does not support upgrading from a preview version of Microsoft Office 2013. You must first uninstall these preview versions of Microsoft Office 2013 products and associated technologies:

Microsoft Office 2013 Professional Plus 2013

Some may advise you to go into control panel and remove all Office items from the programs list. However if you are like me then that will not be enough.

If you are still having issues after reviewing the programs list in the control panel then go ahead and delete the following registry key:

HKEY_CLASSES_ROOT\Installer\Products0005102110000000100000000F01FEC

If for some reason that isn’t enough, then delete these as well:

HKEY_CLASSES_ROOT\Installer\Patches\D5360E4B109548941BFB078A144B11D5
HKEY_CLASSES_ROOT\Installer\Patches\D5360E4B109548941BFB078A144B11D5
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\

if that still doesn’t do it, then search for the phrase “2013” at the root of the registry and start wacking keys that look office 2013 related. However I am pretty sure that first one will take care of you.

Hey if I helped ya, or you can add something to the conversation then please let me know in the comments belooooooow! I take payment in the form of “thanks” in the comments 😉

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SCCM 2012 | Native Windows Update Client Not Working

Hey there, are you deploying the Microsoft System Center 2012 Client to your desktops and then like magic the native Windows Client stops working?

Perhaps you even checked the c:\windows\windowsupdate.log file and found this nugget:

2012-07-12    13:57:53:803     392    1220    Misc    WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001

Well then you had the same problem I did. The way I got it to work for me was by installing this hotfix from MS.

http://support.microsoft.com/kb/2720211

In a nutshell you installed .NET 4.0 and WSUS 3.0 With SP2 (as you were required to) and BAMM! Fail.

Hope it helps, if it does leave a comment, love to know when people are helped.